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Thank you for using our products. In order to clarify the rights and obligations of our company and customers, establish a harmonious service atmosphere, and ensure the fast and standard after-sales service of our products, we hereby publish the product warranty regulations of our company as follows:
 Regulations on free warranty service for products sold
1. Except for special instructions, the warranty scope of products sold by our company (soldering robot and welding table series) shall be one year for mainboard and motor warranty (other than warranty); The warranty scope of other products shall be the motherboard and motor warranty for half a year (other than warranty).
2. The warranty of the product shall be maintained in principle (except for special provisions on the product);
3. After product maintenance, the warranty period shall be calculated as the warranty period of the original product; If the return date of the product under warranty is less than one month after the end of the free warranty period, the product under warranty shall enjoy a free warranty period of one month from the date of return;  
4. The returned warranty products shall indicate the reason for failure;
5. The product warranty is delivered to the customer for repair, and the company is only responsible for the postage of one-way product return;
6. In principle, our company shall designate a freight forwarder in the process of transportation, and our company shall coordinate with the freight forwarder to protect your company's rights and interests;
7. The following situations are not covered by the free warranty:
Repair, dismantle, replace or add components or accessories without authorization and permission of the company;
The original serial number label of the product is altered or replaced, or the product does not have the serial number;
Products not sold (e.g. products imported through abnormal channels and fake goods);
8. The damage, consumption or failure of the product caused by the following reasons is not included in the scope of free warranty:
Accident, improper use or any form of abuse, negligence, fire, water immersion, normal use, wear and tear, rust, lightning or other force majeure damage;
If the freight company is designated by your company, the responsibility arising in the process of transportation shall be coordinated by your company and the freight company designated by you, and our company shall not be responsible (including the process of sending the repaired parts back to the user);
Failure and damage caused by failure to use the product in accordance with the operating instructions or the working environment indicated in the operating instructions;
Regulations on paid maintenance services for products sold
1. For products that do not meet the free warranty conditions, customers have the right to choose whether to accept our company to provide paid maintenance services;
2. Maintenance fee consists of parts cost + labor cost.
3. For the repaired products that need to be mailed, the round-trip postage shall be borne by the user;
4. In principle, the paid maintenance service for the product shall be provided by means of maintenance (except for special provisions on the product).
5. The customer has the right to decide whether to accept the company's only functional repair for the discontinued model products (the appearance may be different from the original product).
Other instructions
1. All hardware products in the packaging of the products shall be guaranteed free of charge under the condition that they conform to the free warranty regulations. Such service is limited to products with quality problems and does not include compensation for loss of interests of the purchaser, loss caused by unexpected circumstances or any other direct or indirect loss;
2. Under no circumstances shall it be liable for any loss of profits or other commercial losses arising from the use of the products sold by the company;
3. Provide only the services promised in this ordinance and shall not be liable for any commitments made by any sales personnel or seller that exceed the contents of this ordinance;
4. The company reserves the right to interpret this act. If there is any change, we will notify you separately.

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